Mickey did a great job for me. He was very friendly and knowledgeable. Since I was curious about how all the wiring and electrical components worked and asked a lot of questions, he was very thorough and patient in explaining exactly what was going on with my wiring. He went above and beyond and I’ll definitely be using him again if I have another issue..
At first the online scheduler didn't work, but it was very easy to call and set up an appointment. I liked receiving a text with the plumber's photo saying he was on his way. Jason arrived as scheduled. He provided all estimates in writing up front and was very courteous and professional as he explained the plumbing problems he found. I decided to replace my aging water heater, and he returned with my new water heater and finished installing it that afternoon, even when I needed to be away for a few hours. The hot water temperature is now perfect, not too hot when I turn on the hot water tap. Overall a great experience. This is my third home in two states I have trusted Mr. Rooter with my plumbing needs, and I will definitely call you guys again next time!.
The greatest customer service I have ever experienced. I accidentally locked my keys in the trunk. I called for assistance and Ms. Gina called me back within like 3 minutes very understanding and the The professionalism shown by this company was simply amazing. The technician arrived promptly, and had me back on the road within 30 minutes. I would recommend to anyone!.