Fast and friendly service , fair prices offered for the items you bring in to recycle..
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Reviewed by:
Tyler Houi..
1 Reviews
15
6 months ago
Didn't sho
Didn't show up on time, had to call multiple times to get my dumpster picked-up. They were 4 days late and delayed my entire project..
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Reviewed by:
Antoine Jo..
1 Reviews
15
9 months ago
DO NOT I r
DO NOT I repeat DO NOT. Use this company. Johnny (im assuming the manager) is very disrespectful and unprofessional and very rude. In the contract I was told that I would be given 2 tons (4k pounds) of trash to be included with the 10 yard dumpster rental. I was charged an extra $700 more without warning because they said I went over 9 tons of trash in a 10 yard dumpster. Let me be clear 9 tons is equivalent to 6 midsized cars. I only cleaned out my garage with the heaviest items being a couch and a love seat. Everything else was trash bags. If I would’ve placed the trash toward the front of the dumpster it would’ve been filled half full without the couch and love seat. To be clear, every staff member there was very helpful but when asked to speak to the manager, Johnny, he failed to hear me out and was very rude and disrespectful. I will be filing a civil suit within the coming days to retrieve my money. BAD BUSINESS
I’ve been calling to speak with the owners for the past few days and no one has returned my calls..
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Reviewed by:
Ramon Harg..
1 Reviews
15
1 year ago
DO NOT use
DO NOT use this company. The owner does not respect people, let alone people of color. Very unprofessional and rude. I was told dumpster would cost one price. After the dumpster was picked up, was charged extra $200 without warning and office was evasive with answer. Escalated to owner who called me a liar. NOT transparent. Received "contract" which explained extra charge after charge was disputed on cc and charged a "spite" fee for being overweight after dispute. The dumpster was picked up half full. Things will not end well for you and your company..
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Reviewed by:
Ashley C
1 Reviews
15
2 years ago
My previous rev
My previous review was deleted by this company, so I am reposting. One of their drivers hit my mother’s car and blamed it on her, thus leaving her responsible for all repairs. I would not recommend that anyone use a company the employs drivers with such a lack of integrity..
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About
M & M Waste is a family owned and operated company providing reliable dumpster rental in Atlanta and the metro Atlanta areas for over 15 years. We service approximately a 40-mile radius around downtown Atlanta.
DO NOT use this company. The owner does not respect people, let alone people of color. Very unprofessional and rude. I was told dumpster would cost one price. After the dumpster was picked up, was charged extra $200 without warning and office was evasive with answer. Escalated to owner who called me a liar. NOT transparent. Received "contract" which explained extra charge after charge was disputed on cc and charged a "spite" fee for being overweight after dispute. The dumpster was picked up half full. Things will not end well for you and your company.
As a trusted professional in Atlanta, as well as an avid Google Reviewer, I would 'not' recommend this company. They did not deliver the type of actual service or customer service that I would expect. Though their frontline customer service representatives were just fine and complimentary in taking the initial order, their management was subpar at best once they were alerted that they had not performed as they promised. They did not deliver on time. They didn't send any paperwork or a receipt for the transaction like they promised (until after we called to complain). They didn't offer a sensible solution and seemed more interested in blaming the customer. They also attempted to charge us a cancellation fee for a service they never rendered. Good thing we keep great records of our company interactions and our bank is very supportive. Steer clear of M&M and try another group.
Edited: I did receive a call from someone who said they were an executive with the company. They apologized for their miscommuincation and tried to offer a solution. The solution was appreciated but unfortunately wasn't going to work for us due to the amount of money we had already lost. I would say that the call definitely shed a better light on the company. I would have liked to have had the same courtesy given by the executive, from the manager that I spoke to during the ordeal as it was taking place. That said, I appreciate the follow up and at least someone did the right thing there at the company.
DO NOT I repeat DO NOT. Use this company. Johnny (im assuming the manager) is very disrespectful and unprofessional and very rude. In the contract I was told that I would be given 2 tons (4k pounds) of trash to be included with the 10 yard dumpster rental. I was charged an extra $700 more without warning because they said I went over 9 tons of trash in a 10 yard dumpster. Let me be clear 9 tons is equivalent to 6 midsized cars. I only cleaned out my garage with the heaviest items being a couch and a love seat. Everything else was trash bags. If I would’ve placed the trash toward the front of the dumpster it would’ve been filled half full without the couch and love seat. To be clear, every staff member there was very helpful but when asked to speak to the manager, Johnny, he failed to hear me out and was very rude and disrespectful. I will be filing a civil suit within the coming days to retrieve my money. BAD BUSINESS
I’ve been calling to speak with the owners for the past few days and no one has returned my calls.
My previous review was deleted by this company, so I am reposting. One of their drivers hit my mother’s car and blamed it on her, thus leaving her responsible for all repairs. I would not recommend that anyone use a company the employs drivers with such a lack of integrity.
Terrible. They destroyed my yard and retaining wall (see photos). I backed a 20 foot U-Haul down my driveway several times without issue. Apparently their drivers are incompetent. Also mislead me about the size of the dumpster, as the bottom of the dumpster is about 2 feet shorter than the top, so a 15 ft long object will not fit in their 15 foot long dumpster.
They do not value their businesses.
I got to overhear a conversation between a Johnny and the person who purchased the dumpster yesterday and he was rude, disrespectful and told her basically she was lying that she didn’t get a contact.
Also took funds without contacting them. Instead of being a good person this company is trashy and rude.
The manager Jonnny is very rude and unprofessional. With this company, you may or may not get what you were promised. I would not take the chance! DO NOT DO BUSINESS WITH THEM!
I've used M&M Waste twice and their service has been professional and fast. Their customer service was outstanding. They helped me pick out the right size dumpster, picked up my calls immediately, and swapped my dumpster when I needed a new one for my home renovation. I highly recommend using this company for any dumpster needs.
Awesome experience. Their staffs are well trained and are able to provide the correct dumpster size for the project. Scheduled the dumpster needed and dropped it off exact place as we instructed. We will always use them for any type of roll off dumpster rental we need any of our projects in Atlanta.
If I could give them less than 1 star I would. They are RUDE people...They came out to pick up a dumpster on a saturday and told me it was FULL of concrete. It was NOT full of concrete - there was some on the top. So I returned the call (it was a saturday) and left a message with one of their emergency numbers. No one called back. I just called back (Tuesday) and had to repeat the entire situation, then was on hold for 10 minutes until someone hung up. I then called back again and a female office worker answer the phone and I said I had been on hold for 10 minutes when someone hang up on me, and she proceeded to snap HOLD ON...and I was on hold for another 2 minutes. This was after I had already ordered 4 dumpsters and probably have another 4 more to order. Suffice it to say they will NEVER get another dime of our money, and we flip 5 houses a year. I am near tears now and so frustrated with the way I was treated. I have never written a bad review in my life, but this is NOT the way to treat people. STAY AWAY......
These people are great to work with when you need waste dumpster in any size. They always have what you need. Would recommend this dumpster company without any hesitation anyone needs dumpster service in Atlanta area.
Driver scratch my drive way, picking up and dropping off 15 yard container, after I laid out boards so he wouldn't damage my drive way. I was told they would pressure wash it, Now they dont want to that, after talking to Johnny the manager.
I wanted to thank M & M Waste Dumpsters for the service they provided. I called in to rent a dumpster when we were remodeling our home in Atlanta. Gentlemen who answered the phone helped us to choose the best dumpster size we needed for the project. They dropped the dumpster on time and when we wanted them to come to pick it up, they were also on time. Good people to work with. Looking for a dumpster rental, give them a call.
Professional, Courteous, and very competitive pricing. Most importantly, they will stick to the schedule. This is the premier one-stop shop for dumpster rentals and waste removal. I will use them in the future for all of my waste removal needs. 10/10 would recommend.
Reliable dumpster rental company for any type of project. I would definitely use them if I need to rent dumpster in the Metro Atlanta area. Keep up with the honest services.
It was a delight working with M & M Dumpster Rental. They delivered the dumpster ahead of schedule. We even needed a second one and they picked up the used one and delivered the second dumpster ahead of schedule. I highly recommend M & M Dumpster and we will use them again the next time we are in need of a roll off dumpster. Barbara
I asked M & M Waste to discount a dumpster for a volunteer day I coordinated June 4th, 2016. The project involved breaking down an old playground structure, a massive landscaping effort, and building a community garden for a 64 low-income unit multi-family community in East Point. Instead of a discount, they donated the whole 30 yard dumpster, delivering on time (4 days prior to event) and picking up on time (2 days post event). They were easy to work with (i cant complain about the price ;)), great communication, knowledgeable about what I needed (since i did not know). I would 100% recommend them for medium to large events/projects.
TERRIBLE CUSTOMER SERVICE and FOLLOW UP SKILLS!! Spoke to Katelyn numerous times and sent numerous emails regarding damage done to neighbors yard from their driver dropping off dumpster. They were unresponsive for weeks. Finally I called and spoke to the Manager who informed me that he doesn’t see any damage to neighbors lawn (quite visible in pics I sent) and they’re closing the claim. My neighbors a lawyer so I already know that’s NOT going to fly but I’ll let them get reported to The Better Business Bureau and State Attorney Generals office. I plan on reporting them this week. Beware of this company!! The damage your property and leave you holding the cost for damages property. Do not rent from them!!
M & M Waste Dumpsters is very reliable and affordable dumpster rental company. I had an overall impressive impression of this dumpster company. I would highly recommend them for any type of dumpster rental. They were able to drop off the container same day I needed.
Great experience with M&M I highly recommend using them for any waste management needs. They were on time the customer service was amazing and the manager Ryan Weinstein was nothing but helpful. If you need help with waste management M&M and Ryan is the place to go!
We were cleaning out our basement and the dumpsters from M&M waste we’re exactly what we needed to get rid of all the big stuff! They helped me decide on the size i needed, were reasonably priced and on time. Their drivers were excellent and placed my dumpster in a spot that was easy to use. I highly recommend M&M Waste for any home dumpster need you have!
Was moving houses and had to do a clean out - ordered a dumpster without knowing much about the industry. Sales staff was very helpful and courteous! Dumpster arrived on time and was picked up when I needed. Highly recommend! Will definitely use them again.
I use M & M Waste all the time for my dumpster rentals. As a small home builder, it is important to work with a dependable and affordable dumpster provider, and M & M has never let me down. They are always reliable and always drop off and pick up their dumpsters quickly and efficiently. Very professional and great customer service!
